# Back-up or Delete My Account

### Account Backup

**Your security is our priority. Never lose access to your funds.**

<figure><img src="https://735851976-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdgMyte6vUV8UiklbvixP%2Fuploads%2FW18JyilNZhbg0gSFVxPw%2FCrop%20video%20project%20(2).gif?alt=media&#x26;token=060f1915-beb3-40a3-ad43-0173893d5185" alt="" width="375"><figcaption></figcaption></figure>

1. Go to **Profile** > **Backup** or click the **"Don't Lose Access"** button on the home screen
2. **Enter the Password:** Enter the 6-digit code to back up iCloud to your account. \
   \
   \&#xNAN;*<mark style="color:red;">**Delete the Backup:**</mark> <mark style="color:red;"></mark><mark style="color:red;">If you want to delete the account backup, please click the "Delete iCloud Backup" button, then please approve with your Passkey.</mark>*

> **Warning:** Self-Custody & Responsibility\
> Your Grand Account is **self-custodial**, meaning **you own and control your account and funds**.
>
> * We **do not store or access your private keys**
> * We **cannot recover funds or reset wallets**
> * All transactions are authorized **only by you**
>
> #### Secure Backup
>
> Encrypted wallet backups can be stored via **Apple iCloud**:
>
> * End-to-end encrypted
> * Accessible only by you
> * Tied to your Apple ID security
>
> We cannot access or restore your backup.
>
> #### Your Responsibility
>
> You are fully responsible for:
>
> * Securing your device and Apple ID
> * Managing your backup
> * Any loss caused by unauthorized access or lost credentials
>
> This is the trade-off for full ownership and control.
>
> **Your keys. Your wallet. Your responsibility.**

### Delete My Account

**We're sorry to see you go.**

{% hint style="info" %}
**Important Warning:** Account deletion is **permanent and irreversible**.\
Once completed, your account **cannot be restored**, including any existing backups.\
Before continuing, please review the options carefully.
{% endhint %}

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#### Option 1: Permanent Account Deletion

If you choose to permanently delete your account:

* You **must withdraw all funds** before deletion. Ensure your balance is **$0.00**
* Go to **Profile** > **Delete my Account**
* Scroll to the bottom and tap **Delete my Account**.
* Any remaining assets will be **permanently lost**
* Your account, keys, and backups will be **permanently erased**
* We **cannot recover** your account or funds afterward

This action is final.

#### Option 2: Switch Wallet Provider

If you want to continue using your wallet with another provider:

* Go to **Profile** > **Delete my Account**
* Scroll to the bottom and tap **Delete my Account**.
* Share or copy your **seed phrase**
* Import it into another compatible wallet
* After deletion, your seed phrase **will no longer be accessible** in this app

Once the account is deleted, access via this app ends permanently.