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vaultBack up and Delete My Account

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Account Backup

Your security is our priority. Never lose access to your funds.

  1. Go to Profile > Backup or click the "Don't Lose Access" button on the home screen

  2. Enter the Password: Enter the 6-digit code to back up iCloud to your account. Delete the Backup: If you want to delete the account backup, please click the "Delete iCloud Backup" button, then please approve with your Passkey.

Warning: Self-Custody & Responsibility Your Grand Account is self-custodial, meaning you own and control your account and funds.

  • We do not store or access your private keys

  • We cannot recover funds or reset wallets

  • All transactions are authorized only by you

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Secure Backup

Encrypted wallet backups can be stored via Apple iCloud:

  • End-to-end encrypted

  • Accessible only by you

  • Tied to your Apple ID security

We cannot access or restore your backup.

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Your Responsibility

You are fully responsible for:

  • Securing your device and Apple ID

  • Managing your backup

  • Any loss caused by unauthorized access or lost credentials

This is the trade-off for full ownership and control.

Your keys. Your wallet. Your responsibility.

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Delete My Account

We're sorry to see you go.

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Important Warning: Account deletion is permanent and irreversible. Once completed, your account cannot be restored, including any existing backups. Before continuing, please review the options carefully.

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Option 1: Permanent Account Deletion

If you choose to permanently delete your account:

  • You must withdraw all funds before deletion. Ensure your balance is $0.00

  • Go to Profile > Delete my Account

  • Scroll to the bottom and tap Delete my Account.

  • Any remaining assets will be permanently lost

  • Your account, keys, and backups will be permanently erased

  • We cannot recover your account or funds afterward

This action is final.

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Option 2: Switch Wallet Provider

If you want to continue using your wallet with another provider:

  • Go to Profile > Delete my Account

  • Scroll to the bottom and tap Delete my Account.

  • Share or copy your seed phrase

  • Import it into another compatible wallet

  • After deletion, your seed phrase will no longer be accessible in this app

Once the account is deleted, access via this app ends permanently.

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